Chargeback Policy

Chargeback Protection Policy

This Chargeback Protection Policy outlines the rules regarding payment disputes, chargebacks, and transaction reversals for services provided by Zylphon Internship Private Limited.
By making any payment on our website, platform, or application, the user agrees to the terms mentioned in this policy.

1. Understanding Chargebacks

   • A chargeback occurs when a user contacts their bank, credit card provider, or payment processor to dispute a transaction and request a reversal of payment.

   • Zylphon Internship Private Limited strictly monitors and manages such disputes.

2. Agreement to Non-Refundable Policy

   • By completing a payment on our platform, the user acknowledges that all payments are final and non-refundable.

   • The user has reviewed and agreed to the Refund Policy, Terms & Conditions, and Privacy Policy.

   • Initiating a chargeback after accepting these policies may be considered a violation of platform rules.

3. Prohibited Chargeback Actions

   • Users must not initiate chargebacks for reasons including but not limited to:

   • Change of mind after purchase, Failure to use purchased services, Misunderstanding program details, Dissatisfaction without valid grounds, Attempting to obtain services without payment

   • Such actions may be treated as fraudulent payment disputes.

4. Chargeback Investigation

   • If a chargeback is initiated, Zylphon Internship Private Limited may provide the following evidence to the payment processor or bank:

   • Payment transaction records, User account details, IP address and device information, Acceptance of Terms & Conditions, Acceptance of Refund Policy, Service usage logs

   • This information may be used to dispute and reverse the chargeback claim.

5. Account Suspension

   • If a user initiates a chargeback or payment dispute, Zylphon Internship Private Limited reserves the right to:

   • Immediately suspend the user account, Disable access to purchased services, Cancel issued certificates, Restrict future access to the platform

6. Chargeback Administrative Fee

   • If a chargeback is filed and investigated, Zylphon Internship Private Limited may apply an administrative chargeback handling fee as permitted by applicable laws and payment provider policies.

7. Recovery of Losses

   • If a chargeback results in financial loss to the company, Zylphon Internship Private Limited reserves the right to recover such losses through appropriate legal channels.

8. Fraud Monitoring

   • The company may implement automated systems to detect suspicious transactions, fraudulent payment attempts, and repeated chargeback behavior.

   • Accounts flagged for suspicious activities may be permanently restricted.

9. Legal Compliance

   • Chargeback disputes may be handled in accordance with applicable laws, banking regulations, and payment processor guidelines.

10. Contact for Payment Issues

    • Before initiating any dispute with banks or payment providers, users are strongly encouraged to contact the official support team.

    • Email: support@zylphoninternship.com

    • Website: www.zylphoninternship.com